If your printer supports scanning, the software that you use to scan might be different than the software you used before upgrading your operating system. Didn’t find what you were looking for? The window unlocks and you are able to make changes. I even switched to Windows 10 via Boot Camp and using a USB cable the OS was able to recognize the printer and download the drivers, but there was still no option to configure the network settings for the printer. The serial number provided does not match the previously selected product.

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Decide how to install the software Review the following sections, and then decide how to install the software. Please try xetup shortly. If you previously installed the software for a USB connection and now want to change to a wireless network connection, follow these instructions to remove the USB installation before you continue. Message 6 of 6. If you are not using the latest version of Windows 8, the information in this document might not match. Please enter seetup Product Number to complete the request.

Technical data is gathered for the products supported by this tool and is used to identify products, provide relevant solutions and automatically update this tool, to improve our products, solutions, services, and your experience as our customer. How does HP install software and gather data?


Your wireless-capable HP product. Microsoft Windows 7 bit. Sftup Add window opens. Make sure wirreless you have the following requirements before you begin:. From the Information and Settings drop-down menu, click Setup Assistant. Make sure that the printer, router, and computer are all turned on, and that the computer is connected to the same wireless network you want to connect the printer to.

Additionally, HP recommends that you use this installation method in the following cases:. Select an operating system and version to see available software for this product.

The name of your printer displays. I have the same question. When prompted, connect the USB cable from your printer to your computer.

HP Customer Support – Software and Driver Downloads

Apple Software Update is a quick and easy software download method available directly through the Mac OS operating system. It must be installed in Wireless setup so that way it would detect the wifi printer to allow you to print wireless?

Use an automated tool to help gather information note: My apologies for bouncing around on this — the age of the printer and the OS make it harder for me to advise with any confidence. Wireless installation If you have not previously installed wirekess software, follow these instructions. What possible good that does is not something I can answer. I tested that by plugging in an ethernet cable to hardwire an older Mac and creating an an adhoc wireless network named “hpsetup”.


You can get the latest version from the Microsoft Store. Is it possible to setpu the legacy software that HP developed for Mac or Windows, so I can access this printers network settings? Click the Windows iconclick All Wirrelessclick HPclick the folder for your printer, and then click the icon for your printer. This page requires Javascript.

HP Photosmart C All-in-One Printer | HP® Customer Support

Please make a different selection, or visit the product homepage. The software installation prompts you to connect the cable if needed. If you have a question, please create a new topic by clicking here. Unable to determine warranty status.

Place it close to the computer during the installation procedure. If the product was not added to the queue, Click the plus signselect your printer, and then click Add. Follow the on-screen instructions to detup the software installation and wireless network setup for the printer.