Unable to determine warranty status. How does HP install software and gather data? Product sold by third party: Product sold without warranty: Dell Photo AIO Printer hooked up to a Dell wireless printer adapter and I can scan wirelessly to any of the three laptops on my network.

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This could take up to 3 minutes, depending on your computer and connection speed. It prints with the driver loaded by windows, but it will not scan. If you can scan short from the control panel, leave the bin folder open, then continue with these steps to make sure hpqste Sorry, I agree it’s the pizza toppings.

Follow the instructions here to uninstall the current driver. Or it’s the Microsoft OS that doesn’t install proper after nearly 20 years. I see a clue here. Turn off the printer. Here is the link to the HP website with the specs of the C When you start a scan from the printer control panel, a scan options or settings issue message displays and the scan fails. Get a prompt for any changes you want to make to the scan settings before completing the scan job recommended.


Select the desired files and choose ‘Download files’ to start a batch download. We were unable to find any drivers for your product. Load the item on the scanner glass or in the document feeder.

Javascript is disabled in this browser. Re-enable the firewall in the Print and Scan Doctor, acan continue to the next step. Search Windows for paintand then click the Paint in the list of results.

HP Customer Support – Software and Driver Downloads

Remove selected files Download files. Advertisements or commercial links.

Set up other optional default scan job settings, such as scan shortcuts and preview options. Would you like to view the product details page for the new product? Turn on the printer. Any help greatly appreciated.

Uninstall the printer software Resolve scan issues by uninstalling the printer software before reinstalling the latest printer software. Europe, Middle East, Africa.

HP Photosmart C6180 All-in-One: Can ANYONE scan wirelessly?

My brother-in-law just left HP, and he could only commiserate. Not sure which drivers to choose? See your browser’s documentation for specific instructions.


I have the same issue described in another post where my older c all-in-One will not scan. Thanks for your help, Bob.

HP Photosmart C All-in-One Printer | HP® Customer Support

The details are on the HP website so this seems unlikely. By using this site, you accept the Terms of Use and Rules of Participation.

I think HP won’t come clean that this function along with wireless faxing simply doesn’t work. It’s episodes like this that make me realize there’s definitely a place for sxan action lawsuits–the individual consumer doesn’t even get on the radar screen of giants like HP.

Yea, I can scan wirelessly with my C Any warranty support needed would be completed by the hpp that sold the product. Sometimes I get lucky with a question to him.