I have manually uninstalled drivers and rebooted, at which juncture the drives are reinstalled with no difference in condition. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. This site in other languages x. It seems that Vista can actually see the drive, but cannot use it, and will not allow me to update the drivers, either from HP or from Microsoft. Didn’t find what you were looking for? You must log in or sign up to reply here. From what I’ve read, the issue seems to be writing to DVD.
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In reply to Robyn–‘s post on March 23, This thread is locked. It seems that Vista can actually see the drive, but cannot use it, and will not allow me to update the drivers, either from HP or from Microsoft. Have you checked to make sure you have all the current updates for your computer?
Does your HP have a Slimtype DVD A DS8AZH drive? | NotebookReview
Click on the Start orb. Yes I have the Slimtype Drive. BehappyproDec 21,in forum: It says that the driver is updated and that it is the right one.
The “built in” recovery using f11 only freezes the laptop. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. All hardware reports as functional, and the computer is working perfectly in all other respects. In the Start Search box type Windows Update This will then open a new window and should automatically check to make sure there are no updates that are not currently installed on your system.
You must log in or sign up to reply here. The drive has the yellow triangle symbol beside it in device manager. If I could kiss you I would perhaps you are glad to be working virtually Russell, in Seattle. I don’t think I’ve had trouble with my burner so far. Performance has been pretty good with everyday media, but last week it just “unhooked” itself from the laptop, and says that the driver cannot load, or that something is preventing the driver from loading.
All patches, service packs, and upgrades are in place, and I did everything you mentioned in your post above.
Slimtype DVD A DS8AZH ATA W/LightScribe
No, create an account now. Allan de Ocampo Replied on July 25, Do you already have an account?
You can clear the upper and lower registry values. How satisfied are you with this reply?
I have attempted to teach myself the intricacies of editing the system registry, however I am uncomfortable continuing on this path, as my proficiency in this area is lacking, and I don’t want to complicate matters if that step is unnecessary.
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Do this for all devices that have the yellow triangle next to them. To check to make sure you have all the current updates follow the steps below: