It might not be necessary to complete all steps to resolve the issue. You might have to delete pending print jobs from the print queue on the computer to clear the error messages. Learn more about HP’s privacy policy. See your browser’s documentation for specific instructions. Have one to sell?

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Follow these steps in the order presented to resolve the issue. Choose a different product series. Open download list We were unable to find any drivers for your product. Drivers may be in development so please check back at a later date or visit the product homepage.

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HP Officejet Pro L All-in-One Printer series – Driver Downloads | HP® Customer Support

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Paper with glossy effect or very high sheen can be very slippery causing a pick error by the ADF pickup rollers. Close the top cover of the product.

This product cannot be identified by Serial Number alone.

Continue to the next step regardless. Wait three to five seconds and then press the Power button to turn the product on. If np residue does not come off using distilled water, use isopropyl rubbing alcohol on the cloth instead. If the error message indicates that both printheads are missing or damaged, repeat the steps in this procedure to clean the other printhead.

The red arrows show the gears on the ADF pick assembly aligned on one side. Product sold without warranty: Learn more – opens pgo a new window or tab. Europe, Middle East, Africa. Please try again shortly. The ADF rollers should reset to the correct positions.

Resume making your offerif the page does not update immediately. Add to watch list. Be sure not to miss out on a single listing! Paper with glossy effect or very high sheen can be very slippery causing a pick error by the ADF pickup rollers.


HP Customer Support – Software and Driver Downloads

See terms – opens in a new window or tab. Please enter 5 or 9 numbers for the ZIP Code. Learn More – opens in a new window or hl International shipping and import charges paid to Pitney Bowes Inc. Modify your browser’s settings to allow Javascript to execute. Europe, Middle East, Africa.

HP Printer: Learn about supplies

Press the Power button to turn off the All-in-One. Secure your system from driver error and incompatibility.

Two software disc set. HP encountered an error while trying to scan your product.

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